Story TV: jak zrušit předplatné a zastavit opakované platby

Story TV: cancel from the Apple or Google account that was billed first, then verify the app account, renewal date, VIP and coin balance.

Start here: cancel Story TV from the account that billed you

To cancel Story TV, do not start by deleting the app. First identify whether Apple, Google Play, PayPal, card billing, carrier billing or another payment provider took the money.

ShortDramaRank is a third-party guide. The steps below put the user's immediate problem first: stop the next renewal, preserve proof, then contact Story TV support only with the details needed to identify the billing channel.

Fast cancellation checklist

iPhone: Settings > Apple Account > Subscriptions, then cancel and save the expiration/canceled screen.
Android: Google Play > Payments & subscriptions > Subscriptions, using the exact Google account that paid.
PayPal: check Automatic payments or preapproved payments and cancel the merchant authorization.
Card/bank statement: copy the merchant descriptor and ask the issuer how to stop future recurring charges from that descriptor.
After canceling, return to the app and screenshot account, VIP, wallet, coin balance and support pages.

If it is missing from the subscription list

Search email for Story TV, Apple, Google Play, PayPal, receipt, invoice, subscription and the charge amount. Check every Apple ID or Google account you use, including family sharing or secondary email accounts.

If no store receipt exists but the card is charged, the cancellation target may be the merchant descriptor on the bank or card statement rather than the app-store subscription page.

Support message template

I want to cancel my Story TV subscription and stop future renewal. My app account is [email/user ID]. I was charged on [date] for [amount]. The order ID or merchant descriptor is [order/descriptor]. Please confirm whether this is billed by Apple, Google Play, PayPal, card, or another processor.

Steps

Do not rely on deleting Story TV. Open iPhone Settings > Apple Account > Subscriptions, or Google Play > Payments & subscriptions > Subscriptions with the exact account that paid.
If Story TV appears, cancel the active plan and save the screen showing the end date or canceled status.
If it does not appear, search email for Apple, Google Play, PayPal or card receipts and check other Apple/Google accounts, family sharing and carrier billing.
Open Story TV again and check Profile, Wallet, VIP, Membership, Coins and Help screens for any direct plan, then screenshot the account state.
If charges continue, send the store receipt, cancellation screenshot, bank descriptor and Story TV account email to https://www.dramastory.tv/.

Suggested evidence

store receipt
order ID
billing descriptor
app account email or user ID
subscription status screenshot
coin or VIP balance
locked episode screenshot
support conversation

FAQ

Should I ask Story TV support or the app store for a refund?

Use the store refund path if Apple or Google billed you. Send app support the same evidence when the problem involves missing coins, VIP access or locked episodes.

What if I paid but still cannot watch in Story TV?

Screenshot the receipt, account email, coin/VIP balance and locked episode. Ask support to restore access or explain the missing purchase, then use the store refund path if it is not fixed.

Official sources

Search phrases this guide covers

cancel Story TV
Story TV unsubscribe
Story TV still charging
Story TV subscription not found
Story TV recurring charge

Additional user scenarios

ShortDramaRank did not find enough stable public cancellation stories for Story TV yet.
Start with Apple or Google subscription management before messaging support.
Keep screenshots of both the store subscription page and app account page.

Search intent: Cancel Story TV, unsubscribe, deleted app still charged, subscription not found, trial renewed.

This guide helps users identify the issue first, then continue through the app store, payment provider or app support path.